強力なオートメーション エキスパート チームを編成する 3 つのメリット

変化は難しいものです。習慣の生き物として、私たちは日常生活に安らぎを感じます。変化は私たちをコンフォートゾーンから急速に揺さぶり、ポジティブな勢いを狂わせかねない不確実性を顕在化させます。しかし、変化を正しく受け入れると、進歩と可能性を新たな高みへと押し上げることができます。

製造工場、物流施設、または配送センターでは、自律移動ロボット（AMR）や無人搬送車（AGV）などの新しいテクノロジーを実装すると、ワークフロー、プロセス、および手順に変化がもたらされます。人間の従業員が、新しいプロセスに適応する際に、自動化テクノロジと連携して協力することで、快適で自信を持っていることが重要です。

施設の管理者は、人間の労働者から受け入れられるように変更の不快感を最小限に抑え、自動化への投資の価値を最大化することを目指す必要があります。さらに、管理者は、オペレーターが自動化の旅全体を通して自信を維持できるようにする必要があります。最も効果的な方法は、一言で言えば理解です。教育、トレーニング、情報を提供する構造的なサポートとイネーブルメントにより、従業員がより高いレベルの成功を達成できるようにすることができます。

知識のある労働力を開発することには、いくつかの利点があります。従業員が結果を出すために必要な情報を確実に入手できるようにすることで得られる 3 つの利点を次に示します。

<強い>1.導入と知識を増やして産業オートメーションの成功を加速

自動化の目標を効果的に達成するには、従業員は自動化テクノロジを正しく利用する必要があります。日々のワークフローが変化しているため、従業員が最初は新しいプロセスに抵抗するのは普通のことです。人々は、慣れ親しんだ方法で物事を行うことを好みます。

これを克服するには、従業員がテクノロジーを理解し、使用し、受け入れ、維持し、管理できるようにします。設備が適切な情報、トレーニング、リソース、および強化への迅速かつ簡単なアクセスを提供し、従業員が立ち上げて実行できるようにすると、テクノロジーの採用率と全体的なサポートが加速します。

従業員のアプリケーションに関連する情報を提供し、テクノロジが実装された理由、テクノロジを適切に使用および維持する方法、およびテクノロジが自分の役割にどのように役立つかを簡単に理解できるようにします。自信は所有感を生み出し、信頼を確立することができます。オペレーターが必要なときに必要な情報にアクセスできるように、一元化された簡単なリソースとサポートを提供します。

人々は成功し、勝利を収めるチームの一員になりたいと思っています。オンサイト トレーニング、自習型の教育リソース、オンデマンドのナレッジ ポータル、継続的なサポートなどのサービスを提供する AMR ベンダーを活用して、従業員がよりスキルを身につけ、関与し、集中できるようにします。自信を持って知識豊富なチームを編成することで、自動化の成功を迅速に追跡し、投資収益率を高めることができます。

<強い>2.生産性を高め、進化して成長する
As your workforce begins using the AMR technology effectively, you will quickly see major improvements in your performance metrics, including reduced costs, improved safety, boosted throughput, and improved worker productivity. But it doesn’t have to stop there.
Employees can become material handling automation experts by sharpening their skills and expanding their knowledge to safely operate, maintain, and manage their AMR fleet. After learning how to use the technologies, then they can identify, recommend, and put automation solutions into action based on their new skillset and first-hand knowledge of your business priorities and goals.

For example, employees can learn how to utilize AMR fleet analytics software, like Fleet Geek®, applying their competency in the mobile robot fleet and leveraging actionable insights from the software platform to continue advancing. When companies establish an environment where teaching and learning are embraced, facilities will continuously improve, driving safety, efficiency, and growth even further.

<強い>3. Empower Teams for Operational Agility
When teams have the ability to access the information they need, when they need it, and at a pace and format that complements individual learning styles, knowledge becomes a support system for both employee development and operational agility.

Levels of expertise will vary across a material handling facility, which is why it’s important to provide a wide range of educational resources. For example, new employees can easily be brought up to speed with introductory, on-demand training courses. More experienced employees who are already collaborating with mobile robots can quickly find and implement a solution when faced with a new challenge, ensuring that production doesn’t get disrupted. Advanced users can discover new ways to optimize workflows by accessing on-demand, interactive learning modules specifically focused on interpreting fleet data.

Other team members may prefer to self-serve to find answers to their questions. A knowledge base, like Seegrid Help Center, offers immediate responses to a variety of questions, sourced from the combined expertise of Seegrid engineers, service, and support teams. With the ability to access a centralized resource center of information, your team can tap into automation expert tips, tricks, and best practices that are accurate and easy-to-understand—around the clock. When teams have the flexibility to access resources, they, in turn, become a more agile team that is armed to overcome any operational hurdles.

Create a Winning Automation Team for Fast-Tracked Success
Seegrid understands that automation is paramount to productivity and growth, and that success with technology initiatives comes from building a confident workforce. Knowing that humans play a huge factor in enabling success with mobile automation technology, we offer a number of ways to ensure our customers have teams that are confident and capable from day one. During deployment, our implementation specialists work alongside your employees, providing them with the information, hands-on training, and support they need to feel comfortable and confident working alongside the robots and managing their AMR fleet.

Once up and running, your teams have access to Seegrid Learning, an extensive selection of courses and materials that provide customers with critical knowledge about the use, performance, and maintenance of Seegrid Palion™ AMRs to streamline adoption and ensure ongoing optimal fleet management. Seegrid customers have 24/7 access to our robust online training portal—a user-friendly centralized library that contains Seegrid Learning courses, materials, and resources to help you and your company benefit quickly from the use of your Seegrid mobile automation solutions.

We know questions come up, so we’re ready to help in many ways. In addition to our dedicated support team—committed to rapid responses to inbound inquiries—Seegrid also offers customers self-service assistance through Seegrid Help Center. Seegrid Help Center enables self-service access to timely, relevant, and expertly sourced information on the use, maintenance, and management of Seegrid Palion AMRs and Fleet Central™ enterprise software solutions. The user-friendly, online knowledge base is available 24/7, and helps customers quickly identify, troubleshoot, and resolve issues to optimize your entire team’s ability to move material safely and efficiently with Seegrid mobile automation solutions.

Power your facility with a confident, knowledgeable workforce by partnering with an AMR provider that offers the right resources and tools. Educational support can facilitate employee adoption of the technology, create a skilled workforce of automation experts to drive continuous improvement, and help you create operational agility to achieve both short-term and long-term goals. Ensure that your workforce is confident in using and maintaining the automation technology to maximize your investment and streamline for even stronger performance in the future.